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Mayor's Office
The Mayor’s Office is responsible for efficiently directing the City’s operations, assuring the implementation of all policy decisions, and creating an organizational culture that results in the delivery of excellent municipal services to residents of the City of Lancaster.
Department of Administrative Services
The Department of Administrative Services provides fiscal management and operational support for all City departments. Administrative Services includes the Bureaus of Accounting & Finance, Human Resources, Information Technology, and Treasury.
Department of Community Planning & Economic Development
The Department of Community Planning & Economic Development works to elevate quality of life for all people who live, work, and play in the City of Lancaster. Community Planning & Economic Development includes the Bureaus of Building Code Administration, Community Development, Health, Property Maintenance and Housing Inspection, Planning, and Public Art.
Bureau of Fire
The Bureau of Fire is responsible for fire suppression and proactive fire safety for the residents of Lancaster City. It also coordinates the City’s emergency management operations.
Department of Neighborhood Engagement
The Department of Neighborhood Engagement works with residents and their neighborhoods by connecting them with City departments, programs, and partner resources to create solutions and improve the quality of life. The Department includes the Bureaus of Civic Engagement and Tourism and Promotion.
Bureau of Police
The Bureau of Police is a full-service police department providing services to the City of Lancaster. The department is the largest and only urban law enforcement agency in Lancaster County, serving nearly 60,000 residents. The Lancaster City Bureau of Police is an accredited law enforcement agency with the Pennsylvania Law Enforcement Accreditation Commission.
Department of Public Works
The Department of Public Works is charged with maintaining the City infrastructure including water and wastewater facilities for the City and ten municipalities; managing a Nationally-recognized stormwater program; providing safe and clean streets; maintaining and improving public buildings and other public facilities; enhancing recreational opportunities in the City’s parks and open spaces for residents; and managing and coordinating the single hauler trash and recycling program.