The Department of Administrative Services provides fiscal management and operational support for all City departments. In addition, the Department of Administrative Services is responsible for managing the City’s Community Involvement, Insurance, Fringe Benefits and Debt Service budgets. The Department of Administrative Services includes the Bureau of Accounting, the Bureau of Procurement and Collection, the Bureau of Human Resources, and Information Services.
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Department of Administrative Services
Department of Neighborhood Engagement
The Department of Neighborhood Engagement (DONE) was established by Mayor Danene Sorace to invest in and actively work with residents and their neighborhoods. DONE connects neighborhoods with City of Lancaster departments, programs, and partner resources to create solutions and improve the quality of life for all City of Lancaster residents. The Department of Neighborhood Engagement creates opportunities for dialogue, learning, partnership, civic leadership building, and action between the City government and neighborhood residents.
Department of Public Works
The Department of Public Works is charged with maintaining the City infrastructure including water and wastewater facilities for the City and ten municipalities; managing a Nationally-recognized stormwater program; providing safe and clean streets; maintaining and improving public buildings and other public facilities; enhancing recreational opportunities in the City’s parks and open spaces for residents and for use by the Lancaster Recreation Commission; and managing and coordinating the single hauler trash and recycling program. These services combine to ensure public health and safety and enhance the quality of life in Lancaster City. The Director of Public Works relies on roughly 210 full-time employees to fulfill the Department’s mission.
Department of Community Planning & Economic Development
The Department of Community Planning & Economic Development is comprised of two major divisions of three bureaus each, which work together to build strong neighborhoods and elevate quality of life for all people who live, work, and play in the City of Lancaster. The Department manages a range of programs that aim to support business and job creation, facilitate safe and affordable housing options, improve the quality of our built and natural environments, champion the design of our civic spaces and facilities, and ultimately protect and enhance the health and wellness of our community members.
Bureau of Fire
The Lancaster City Bureau of Fire was established as a paid department on April 1, 1882. Today, the Fire Bureau operates three engine companies, one truck company, and have a total of 74 uniformed personnel. The Fire Bureau is responsible for fire response and safety for the residents of Lancaster City. The Fire Bureau is divided into multiple divisions: the Suppression Division, the Fire Marshal Division, the Administrative Division and others.
Bureau of Police
The Lancaster City Bureau of Police is a full-service police agency supplying police service to The City of Lancaster. The Police Bureau is responsible for a jurisdiction covering 7.3 square miles containing the population of nearly 60,000. The Police Bureau is divided into three Divisions: the Patrol Division, the Criminal Investigation Division and the Administrative Services Division. Each Division is further divided into Sections and Units.